These Terms & Conditions are between Well World Global Sourcing LLC (“Well World”) and the Customer (“Customer”). Well World is a global sourcing company offering cost-effective procurement of high-quality products from China. The services provided by Well World to the Customer. Therefore, the parties agree as follows

1. DESCRIPTION OF SERVICES

Well World provides product sourcing reports from Chinese suppliers based on Customer's selected package through its website www.wellworld.company . Well World determines the implementing method according to Customer's requirements. Customer agrees that Well World will work as many hours as necessary to fulfill its obligations.

2. PAYMENT

The customer will pay the selected package fee to Well World via www.wellworld.company to begin services.

3. RETURN & REFUND POLICY

In an un-fortunate scenario, where the refund of the amount is claimed, Well World strict refund policy is given as below:

Well World is fully eligible to be compensated against its time, expertise and services provided by. In addition, any amount earned is not refundable unless expressly declared, and except the following:

If the premature termination is happening prior delivering product sourcing report to the customer, then a fair calculation will be made as per professional services rate along with any reimbursements and the portion of the unearned amount will be refunded to the customer.

If the full scope of services is completed and the Customer is hiring Well World to manage the order, then the package fee is deductible from the Cost which based on the total purchase order value.

A full refund will be issued for technical errors, such as double charging, or any other cases where Well World is responsible.

A refund is acceptable if Well World is unable or incompetent to execute services. In this case, the full amount must be refunded to the customer.

A refund will be issued through the original mode of payment or, if not possible, via bank transfer or check

Any success fee, referral fee, brokerage fee, commission or repatriation once earned is not refundable.

The refund policy stated in the service terms & conditions is considered an annex to this policy and is enforceable for any service request.

Any refund request must be made in writing, stating the exact reason for the claim, which may lead to immediate suspension or termination of services.

Any refunds requested due to customer error, the customer will cover any applicable administration charge upon approval.

Any approved refunds will be processed within 30 working days.

4. EXPENSE REIMBURSEMENT

All additional expense must be paid by the Customer in advance unless Well World agrees in writing to extend credit. Granting credit for a particular transaction does not waive this provision by Well World.

5. SUPPORT SERVICES

To benefit from the provided service, the customer must provide the following support:

Product’s specification

Product’s image

Customer’s information

Complete service fee payment & additional expenses reimbursement

6. NEW PRODUCT AGREEMENT

Well World and the customer agree that the service is for one product only. If additional products are involved, the customer must submit another applications or contact Well World’s team via email

7. TERM/TERMINATION

This agreement terminates automatically upon Well World completing the service by delivering the product sourcing report to the customer.

8. RELATIONSHIP OF PARTIES

Well World operates as an independent contractor for the customer, receiving compensation through the service fee and any applicable expense reimbursements

9. DISCLOSURE

Well World will not share any customer information without consent, including company name, personal details, product information, or quotations.

10. EMPLOYEES

Well World's employees performing services under this agreement are bound by its provisions. Well World will provide evidence of their employment status upon request by the customer.

11. INTELLECTUAL PROPERTY

The customer owns all intellectual property developed by Well World or its employees during this agreement. Well World will sign necessary documents to transfer rights, assist in obtaining patents or registrations at the customer's expense, and ensure full title transfer as required

12. CONFIDENTIALITY

Well World agrees not to use or disclose the customer's new product information without written consent. Breaches may result in compensation, and confidentiality obligations continue after the agreement ends.

13. ENTIRE AGREEMENT

This agreement is the sole agreement between the parties, superseding any prior written or oral agreements.

14. AMENDMENT

If any term in this agreement is invalid or unenforceable, it may be modified in writing and signed by both parties.

15. INTERRUPTION OF SERVICE

Either party is excused from delays due to events beyond their control, such as war, fire, strikes, or natural disasters. Obligations resume once the event ends. If the interruption exceeds 90 days, either party may terminate the agreement by written consent.

15. AGREEMENT

This agreement represents the customer's acceptance of the services and Well World's provision of those services.

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Global Sourcing LLC

Global sourcing company dedicated to providing cost-effective procurement solutions for high-quality products sourced from China


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